Refund Policy

We at RELANQOVERTH value our customers and strive to ensure a seamless experience with every purchase. If you're not satisfied with a product you have purchased from us, please read our refund policy below.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• It must also be in the original packaging.
• Refund requests must be made within 30 days of purchase.

Non-Refundable Items

Certain items are non-refundable. These include:

• Gift cards
• Downloadable software products
• Some health and personal care items

Process for Refunds

To initiate a refund, please contact our customer service team at [email protected] with your order number and details about the product you would like to return. We will provide you with further instructions on how to proceed.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

For any questions regarding our refund policy, please contact our support team at [email protected].